At Amayra Studio, we prioritize the timely and secure delivery of your products. To ensure this, we have partnered with reputable courier services to deliver your orders efficiently.
DELIVERY: A) How does the delivery process work?
- Upon placing your order on our website, our system promptly begins processing it.
- Each item undergoes a thorough quality check before being handed over to our trusted courier partners.
- Your item is securely packed and handed over to our delivery partners for shipping to your location.
- If your address is in a location not serviced by our delivery partners, our Amayra Studio team will reach out to you to find an alternative solution.
B) What is the estimated delivery time?
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We strive to ship and deliver products within 15 working days. However, due to the current COVID situation, some orders may experience delays.
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Certain products, being made-to-order, might also incur delays due to dependencies at various stages.
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We process and ship orders throughout the week, excluding Sundays and Mondays.
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Please note: During festivals, adverse weather conditions, or political crises, shipments may face further delays due to courier company dependencies. Rest assured, we endeavor to deliver your products in a timely manner and appreciate your patience.
C) Can I track my order?
- Yes, you can track your order! Once your order is shipped, you will receive an email from Amayra Studio containing the tracking ID of the respective courier partner.
- Simply click on “TRACK ORDER” and enter your order number or full AWB to monitor the status and expected delivery time of your order.
DOMESTIC SHIPPING: A) Do you provide shipping all over India?
- Yes, we do.
B) Which locations do you ship your products to?
- Amayra Studio ships throughout India, ensuring delivery to every corner of the country, right to your doorstep.
C) What shipping options do you provide?
- We offer standard shipping, which you can select during checkout.
D) Are there any shipping charges?
- Shipping is free for all prepaid orders*.
- For Cash on Delivery (COD) orders, we charge a nominal shipping fee of INR 180, which will be added at the payment page before completing the purchase.
E) Do you provide Cash on Delivery method?
- Yes, we do. You can pay in cash upon receiving your order at your doorstep.
G) Are there any charges for Cash on Delivery (COD)?
- Yes, a delivery charge of INR 180 applies to COD orders, which includes shipping charges.
H) How are orders packaged?
- We take extra care to ensure your order arrives in perfect condition. Each item is meticulously packaged in sturdy packaging to prevent any damage during transit. We take pride in receiving minimal complaints regarding damaged items due to packaging.
I) Can I modify the shipping address after placing my order?
- No, once your product is shipped, the shipping address cannot be modified. However, if your order has already been shipped and you wish to change the address, we can reship your order to a different address for a charge of INR 150.
INTERNATIONAL SHIPPING:
- Amayra Studio provides international shipping services, offering our customers attractive shipping options for all international orders.
- Taxes and duties are calculated based on your shipping destination and are the responsibility of the customer.
- Exchanges and returns are not applicable to international orders.