Welcome to Amayra Designer Studio, where we pride ourselves on offering 100% genuine products of exceptional material and quality. We’re confident that you’ll be satisfied with your purchase.
As an added precaution, please review the following terms and conditions before making your purchase:
RETURNS: We regret to inform you that we do not accept returns on any items once they have been purchased.
SIZE ISSUE/EXCHANGE: We urge you to carefully consult our size chart before selecting your piece. If you have any uncertainties regarding your measurements, feel free to reach out to us directly using the provided phone numbers. We’ll gladly offer guidance on measurements or arrange fittings accordingly.
RECEIVED WRONG/DEFECTIVE ITEM: In the event that you receive a wrong, damaged, or defective item, please notify us within 24 hours of delivery. We require an unboxing video of your parcel attached to your message. Rest assured, we’ll promptly replace your product with the correct one. Please note, only unused, unworn, unwashed, undamaged items with all labels and tags intact, and in their original packaging, are eligible for exchange.
Instances Where Exchange is Not Accepted:
- Exchanges will not be accepted due to color differences. Please be aware that there may be a 5-10% variance in color due to screen resolution and lighting.
- Exchanges are not permitted for items that have been specially customized for the customer or have undergone fittings/alterations.
- Exchanges are not accepted if the customer simply does not like the material or color of the product. We use only the highest quality materials, and all product details are clearly outlined in the product description. We recommend thoroughly reviewing all details before placing your order.
INTERNATIONAL CUSTOMERS (SHIPPING/TERMS):
- We proudly offer international worldwide shipping at additional shipping charges.
- There is no minimum order quantity for international shipping.
- The approximate shipping charge for customers from US/Canada/UK is 2000-3000/kg (These rates are approximate and may vary depending on your location and country).
- If your parcel exceeds 6kg, the charge will be approximately 700-1000/kg, depending on your location and country.
- For international clients, we do not offer any return/exchange policy. We kindly ask all international clients to carefully review the size chart and product details before placing their order.
- The approximate delivery time for all international clients is 15 working days (excluding customized or altered products).
- For international clients, we offer bank transfers or other payment modes. Please contact us using the provided mobile numbers for assistance.